Frequently Asked Questions

Does your preconception products guarantee that I will fall pregnant?

While our guides and resources are written by medical experts and will provide you with the most up-to-date information, support and guidance, we are unable to evaluate your individual circumstances or perform physical examinations and therefore cannot guarantee pregnancy. It is important that you always consult a healthcare practitioner for your individual fertility care.

Do I have to purchase the entire Miracle Motherhood Bundle or can I just buy one trimester?

We offer a discount if you purchase the entire bundle, however, if you are already in your 2nd or 3rd trimesters or would prefer to only purchase one guide you can select the individual one you want to purchase on the Shop page. 

Is the Newborn bundle for first time parents only?

Our Miracle Newborn Bundle is specifically designed for first time parents trying to navigate their new roles. If you have other children we recommend our Little Miracle Bundle which focuses on your baby’s development throughout the first twelve months.  

Is the Little Miracle bundle for first time parents only?

The Little Miracle bundle can be used by parents of all experience levels! If you are already a parent - invite all the kiddies to join in with the activities! This is a magical way for them to bond with their newest family member.

When I purchase your products, how will these be delivered to me?

All our products are in easy to access digital formats that will be sent to you as PDF’s. Once you have purchased our products, you will be sent an email with an access link. Click on your access link and you will be able to view the content in your browser and have the option to download it onto your computer.

How do I get another copy of an eBook that I've lost?

If you've accidentally misplaced or deleted an eBook from your device, don't worry we're here to help! We'll just need some information from you first:

1. Full name
2. Date of purchase
3. Name of eBook purchased
4. Email address associated with your purchase
   (if you paid with PayPal, the eBook will be associated with that email address)
5. Order number
6. A copy of the receipt that you received from us will also help us to verify your purchase!

Once you've gathered all the relevant information, please send this through to info@miraclebeginnings.com

Why didn't I receive a confirmation email?

Please allow up to 24 hours to receive a confirmation email. If after this time you still have not received this email, it could be due to one or more of the following reasons:

• Payments made via PayPal:
  If you have purchased your eBook using PayPal, your purchase could be associated with your PayPal email address. Therefore, a confirmation email will be sent to that particular email address.
• Misplaced in spam/junk folder:
  Please ensure to check your spam/junk mail folders in case you have these filters enabled in your email settings.
• Incorrect email address:
  At the time of purchase, an incorrect email address may have been used. If you believe this to be the case, please reach out to us at info@miraclebeginnings.com

How do I print my eBook?

Before printing your eBook, ensure you have saved it as a PDF file using a PDF friendly application such as DropBox or iBooks. Printing your eBook will be the same as printing any other PDF document. You can also access your eBook at anytime, anywhere on your phone, tablet or laptop.

How do I save and access my eBook?

Following your eBook purchase, you will be sent a download link to the email address provided at the time of purchase. Please note that you will have 24 hours to download your eBook.

You will need to download a PDF-friendly application such as DropBox or iBooks to successfully save and access your eBook.

Once you have installed an application, please follow the below steps to save your new purchase:

Select the link provided in your confirmation email- please wait patiently, downloading may take a while!

Once your eBook is open on your device, tap anywhere on the screen. This will prompt more options to open on the screen.

Select the 'Open in...' option and select the DropBox or iBooks icon. This will open a new window.

Select 'Save' in the top right hand corner.

You are now ready to start your parenthood journey!

Can I purchase the digital guides in a different language?

All our guides are currently only available in English. If you would like to stay up to date on future product releases including when translations will be available, please subscribe to our newsletter.

What is your refund policy?

As per our Terms of Use, due to the digital nature of our products we do not offer refunds or credits for change of mind, unused guides, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

If you have any other questions or concerns regarding your purchase, our friendly team will be more than happy to help! 

Can I get a hard copy of your product guides?

All the Miracle Beginning guides and bonus resources are digital guides that can be downloaded as PDFs after purchase.

If you prefer a hard copy, you can easily print your eBook guides once it has been saved as a PDF on your device.

I’ve read your guides but my healthcare practitioner told me something different. Whose advice should I trust?

While our guides and resources are written by medical experts and will provide you with the most up-to-date information we are unable to evaluate your individual circumstances or perform physical examinations. You should always get clearance from your medical healthcare provider prior to starting any new fitness or nutrition program and ensure you follow the advice of your healthcare provider in relation to your fertility diagnoses.

Allergies and Intolerances

All of our Health and Wellness Guides include basic nutritional information to support you on your journey to parenthood. As our guides contain general information none are tailored towards any individual intolerances or allergies.

Ensure you speak to your healthcare professional prior to beginning any nutrition plan as they can advise you to make modifications especially if you are already pregnant.

Is exercising while pregnant safe for me and my baby?

Exercise and following a healthy nutrition plan have proven to increase chances of conception and to have a healthier pregnancy! Many medical studies have been performed on foetal response to maternal exercise and they show that exercise was well tolerated in relations to umbilical artery blood flow, foetal heart rates, and biophysical profiles before and after exercise in both active women and inactive women and their babies.

There are certain cases in which exercise should be avoided and can lead to complications. You should always get clearance from your medical healthcare provider prior to starting any new fitness or nutrition program especially if you are carrying multiples, have had previous miscarriages or an underlying health condition. Always follow the advice of your healthcare provider.

Does your guides provide exercise plans?

We know every mamma is unique and we also know each pregnancy can come with its own symptoms. Some mothers will have a boost in their energy levels whilst others may find their energy is completely drained. With our holistic approach to your health and wellbeing we offer guidance on a variety of wellness practices you incorporate into your daily routine such as stress management, mindfulness, self-care and meditation. 

Can I follow the same nutrition plan for preconception and all pregnancy trimesters?

Each phase of your journey to parenthood differs and it is important to get sufficient nutrients and minerals for each stage. Our guides provides recommendations of which foods to eat and which to avoid ensuring you and your baby stay healthy and safe. It is very important to speak to your healthcare professional and get their clearance prior to beginning any nutrition plan.